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MMB Research

Executive Account Manager

Sales – Toronto, Ontario
Department Sales
Employment Type Full time
Minimum Experience Mid-level

About Our Company

Named on Deloitte's 2018 Technology Fast 50 | 500 lists, MMB Networks is a rapidly growing company located in downtown Toronto, and a leader in Internet of Things (IoT) technologies. 

MMB offers wireless hardware, including modules, module extensions, gateways, and development tools — all powered by our RapidConnect software. RapidConnect is an embedded application that automates connectivity to foster a new generation of connected products from smart door locks to residential solar energy systems to intelligent hydration trackers for professional athletes.

With clients ranging from innovative startups to global household brands, strong strategic partnerships with key industry players, and leadership in major international standards bodies – MMB Networks offers its employees an uncommon breadth of exposure, experience, and leadership as well as a close knit, dynamic, and fun work environment.

We’re looking for a talented sales professional to join our team. We are a growing organization with a big reputation and we want you to become our ambassador to some of the biggest players and partners in the industry.

 

Role Description

Through our products and services, MMB Networks has earned an industry-leading reputation for excellence. This is a critical role that will be instrumental in maintaining that reputation, supporting our growth objectives by identifying new key accounts, managing customer relationships, and communicating vital customer requirements to our Development, Product, and Marketing teams. In this role, you’ll leverage your past experience successfully driving sales strategies to discover, attract, and capture new business in two primary areas of responsibility:

 

Project Proposals & Contracts

Our customers possess a wide variety of applications, resources, and capabilities. Though our solutions are built on a common platform, many customers still seek out expert advice as they scope out their projects, and often look for support or design services when implementing our technology. The Executive Account Manager will become an expert in MMB Networks products, acutely understand the needs of new customers, and develop the technical knowledge needed to accurately capture their requirements to help facilitate the preparation of proposals and contracts.

 

New Business Development

A critical part of the MMB Networks sales process involves communicating our solutions effectively to prospective and existing customers. The ability to demonstrate our expertise, and interact with customers’ engineering teams to illustrate the value of our solutions will be an important part of this role. The Executive Account Manager will also be responsible for providing insights into market trends, identify and build relationships with customers, and also act as our representative at industry events.

 

Essential Duties and Responsibilities (on site or at customer locations)

  • Identify, qualify, and source new customers. Engaging with companies that benefit from our products or services, and moving them through the sales and marketing lead nurturing programs

  • Assisting in business development activities by communicating with customers via phone, email, or on-site. This may occasionally require after office hours to support global customers. Up to 40% travel is possible and candidates should have that flexibility.

  • Effectively collecting customer requirements and managing customer expectations. This means speaking with clients ranging from engineers to C-Level Executives in order to understand, anticipate, and meet their needs

  • Delivering product presentations and demonstrating MMB Networks key value propositions about how our solutions meet the customer’s needs

  • Maintaining accurate records of all customer contact and other sales activities in our internal tools (CRM)

  • Preparing detailed quotes and technical sales proposals (Statement of Work, Services Proposals)

  • Working with the Engineering and Operations teams to monitor the progress of customer development schedules, and ensure customer expectations are being met

  • Attending and/or participating in trade shows, conferences, and other customer-facing events or meetings

  • Work closely with the Marketing team and assist in the identification, production, and maintenance of collateral to help drive success in sales.

 

Benefits to the Candidate (You)

  • Work with industry leading technology and help influence the next generation of the IoT smart home and commercial / industrial products.

  • Work alongside and learn from leading experts in the connected home networking field. 

  • Get exposure to the latest IoT products and applications that are being deployed across the world today.

  • We value your innovative ideas and your energy.  MMB provides an atmosphere that allows your creativity to become a reality - where engineers are encouraged to be thought leaders and supported in developing new and interesting ideas. 

  • We’re a young, tight-knit team that makes the most of our dynamic startup environment. You’ll have the opportunity to take part in group trips and events celebrating our many successes as we continue to learn and grow together. 

 

Skills and Experience

  • Bachelor's Degree or sufficient work experience in a similar technology sales role.

  • Excellent oral and written communication skills.

  • Previous experience supporting technology products, software and/or hardware is desired.

  • Minimum of 2 years sales experience

 

Assets (Nice to haves)

  • Knowledge of leading Internet of Things platforms, cloud services, technology, end-to-end solutions and device vendors

  • Experience with wireless protocols like ZigBee, Thread, Bluetooth, NFC, WiFi, or Z-Wave Technologies

  • Experience with Smart Grid, Industrial IOT, Home Automation and/or Security Products

  • Bachelor's degree in Engineering, Computer Science, or equivalent

 

Candidates possessing the right skill set, who are located in a city other than Toronto and reside in North America will also be considered for this position.

 

How to Apply

 You can easily apply by emailing us at: jobs@mmbnetworks.com. Please include the job title you’re applying for in your subject line.

 

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  • Location
    Toronto, Ontario
  • Department
    Sales
  • Employment Type
    Full time
  • Minimum Experience
    Mid-level
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